{"id":562011,"date":"2022-07-19T11:36:47","date_gmt":"2022-07-19T09:36:47","guid":{"rendered":"https:\/\/www.rebo.nl\/support\/non-knowledgebase\/uncategorized\/printer-not-found-during-network-installation\/"},"modified":"2026-06-01T12:29:40","modified_gmt":"2026-06-01T10:29:40","password":"","slug":"printer-not-found-during-network-installation","status":"publish","type":"docs","link":"https:\/\/www.rebo.nl\/en\/support\/sms-r1-en\/troubleshooting\/printer-not-found-during-network-installation\/","title":{"rendered":"Printer not found during network installation"},"content":{"rendered":"<h4>Printer wordt niet gevonden tijdens netwerk (LAN) installatie<\/h4>\n<p>Are you installing the SMS-R1 printer driver for use on a network, but the printer cannot be found? See the solutions below.<br \/>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/p>\n<h4>First, check:<\/h4>\n<ul style=\"list-style-type: disc;\">\n<li>The SMS-R1 printer is <span style=\"text-decoration: underline;\">powered ON<\/span>.<\/li>\n<li>The network cable is correctly connected at <span style=\"text-decoration: underline;\">both ends<\/span>.<\/li>\n<li>The <span style=\"text-decoration: underline;\">network port<\/span> being used is functioning correctly.<\/li>\n<li>Your PC is connected to <span style=\"text-decoration: underline;\">the same network<\/span> as the printer.<\/li>\n<\/ul>\n<p>If all of the above applies and the issue is still not resolved, continue reading.<br \/>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/p>\n<h4>Allow UDP broadcast on port 50020<\/h4>\n<p>Sometimes UDP broadcast traffic on port 50020 may not be allowed. This must be <span style=\"text-decoration: underline;\">enabled<\/span> for printer discovery to work correctly. If necessary, contact your IT department for assistance with changing this setting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Printer wordt niet gevonden tijdens netwerk (LAN) installatie Are you<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","footnotes":""},"doc_category":[9865],"doc_tag":[],"knowledge_base":[9860],"class_list":["post-562011","docs","type-docs","status-publish","hentry","doc_category-troubleshooting","knowledge_base-sms-r1-en"],"year_month":"2026-06","word_count":210,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Alain Meijer","author_nicename":"rebonl","author_url":"https:\/\/www.rebo.nl\/en\/blog\/author\/rebonl\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/www.rebo.nl\/en\/support\/loftware-en\/troubleshooting\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"SMS-R1","term_url":"https:\/\/www.rebo.nl\/en\/support\/sms-r1-en\/","term_slug":"sms-r1-en"}],"knowledge_base_slug":["sms-r1-en"],"_links":{"self":[{"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/docs\/562011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/comments?post=562011"}],"version-history":[{"count":2,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/docs\/562011\/revisions"}],"predecessor-version":[{"id":562013,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/docs\/562011\/revisions\/562013"}],"wp:attachment":[{"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/media?parent=562011"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/doc_category?post=562011"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/doc_tag?post=562011"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.rebo.nl\/en\/wp-json\/wp\/v2\/knowledge_base?post=562011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}