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Printhead cleaning

Printhead cleaning #

Follow the steps below to clean the printhead of the SMS-R1:

  1. Turn the printer ON.
  2. Eject the ribbon cassette and remove it.
  3. Turn the printer OFF.
  4. Open the transparent rear cover fully to access the tape roll compartment.
  5. Take a 3M (isopropyl alcohol) cleaning wipe from the package and unfold it.
  6. Reach into the printer and use the cleaning wipe to wipe the printhead from left to right several times.

Warning: Do not use sharp objects (e.g. a screwdriver or your fingernails). Only use your fingers/hands and the soft cleaning wipe. If you physically damage the printhead, the printhead warranty will be void.

Check #

We recommend sending a test print job after cleaning the printhead to ensure that the printhead is clean.

Instruction video #

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